Grapa Media professionally manages your online reputation across 15+ channels. We audit your brand, draft bespoke response frameworks, and build strategies that secure client trust.
A dentist asked ChatGPT for the "best dentist near me" and his competitor showed up. He did not. A SaaS founder asked Perplexity for the "best project management tool" and his product was nowhere. This is happening in every industry.
ChatGPT, Perplexity, and Gemini now answer queries directly. If your business is missing from their training data, you do not exist to those users.
93% of consumers check online ratings before making a purchase. One unaddressed negative review is costing you high-value clients every single week.
When someone asks for recommendations, AI pulls from client reviews, brand mentions, and ratings. Zero active presence means zero automated recommendations.
While you wait, competitors are actively collecting reviews, building online references, and showing up in recommendations. The gap is widening daily.
We review every platform where your business appears, analyzing ratings, response times, and brand consistency to find exactly what needs fixing.
We craft professionally drafted review responses, a distinct brand voice guide, and a structured feedback framework tailored to your industry.
Implement with total confidence. We set up active monitoring, report progress, and iterate so your brand credibility climbs organically.
Take back control of your ratings across every major review platform with professional response strategies, template structures, and custom feedback funnels.
Build a cohesive, trustworthy brand presence across the social channels your clients use to evaluate your credibility and professionalism.
Every time a prospective client asks AI "who's the best option near me?" your competitor gets recommended, not you. We change that.
Formally certified in Online Reputation Management. We focus purely on ORM, not general marketing.
From Google and Airbnb to Checkatrade and G2. Complete coverage where your clients are researching.
Receive clear reports detailing everything we've built and configured. No black boxes, ever.
We build sustainable feedback loops and review systems that continue working for you indefinitely.
I'm Toyo Ntewo, founder of Grapa Media. I built this because I watched excellent local businesses lose high-value clients to competitors with worse services but better organized online reputations. That felt wrong.
Most business owners do not have the bandwidth to monitor 15 review sites, craft professional, legally sound responses, and build consistent profiles. We take that burden off your shoulders.
Grapa Media is built on one simple premise: your hard-earned reputation shouldn't be vulnerable to random review spikes or quiet profiles. Let's make you visible.
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